Strategic Thinking Matters

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Various thinkers have shaped my view of strategy over the years. In this post, I share the wisdom and insight of three strategists who helped these thoughts evolve and...

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The importance of communicating not only what the strategy involves, but where the organization is heading, and why they are being asked to contribute, can transform a reluctant and skeptical workforce into a team of engaged collaborators.

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Developing strategy is an important and ongoing process that all successful organizations undertake. But how do you go about developing “good” strategy? And how can you keep it from becoming...

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According to respondents to our LinkedIn survey, ineffective leadership is the single greatest barrier to successfully implementing a business strategy. The point was made directly by some with others explaining poor leadership as an overly egalitarian approach, or a lack of accountability, communication, or focus.

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Vital Smarts , a group who introduced the Crucial Conversations concept to the world, conducted a survey of 2,000 managers regarding “financial agility.” What they found was remarkable, in...

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Red Hat is the world’s leading provider of Linux and open-source solutions for businesses. According to former Executive Vice President for Strategy and Corporate Marketing, Jackie Yeaney, Red Hat’s...

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Certain attributes – in the case of a restaurant, quality, service, decor – are taken for granted. But small, often unexpected, experiences are the stuff of which great experiences are made. And which, over time, mean the difference between a good reputation and a great one. 

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From a strategic perspective, it takes an integrated business, brand and marketing strategy to own your intended future. That means a strategy with a single-minded purpose…a strategy with one overarching theme.

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Surprising and delighting customers requires the overwhelming use of responsiveness, creativity, curiosity, communication, and business acumen to break a buyer’s interest in taking his or her business elsewhere.

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What separates the most successful businesses from others is a rock-solid value proposition. In the highly competitive world of Kentucky Boubon, one company stands out from the rest – the makers of Pappy Van Winkle’s Family Reserve Bourbon. 

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